Leverage CRM to its full potential

Atum offers live training courses to help you get the most out of Microsoft Dynamics CRM. Our courses are informative and in-depth but simple and easy to understand. You will be taught by highly trained Microsoft Dynamics professionals who will enhance your knowledge of CRM and ensure that all your questions are answered.

Who is it for?

Whether you are a new Microsoft Dynamics CRM user or a seasoned veteran looking for advice on new ways to get more out of CRM, these courses will help you increase your knowledge and productivity.

Courses Offered

  • Working in CRM

    • CRM overview
    • Navigate CRM Functionality
    • Accounts and Contacts
    • Reports, Charts, and Goals
    • Processes
    • Quick Find and Filtering
    • Advanced Find and Saved Views
    • Yammer Integration
  • Sales

    • Sales Process Overview
    • Opportunity Management
    • Pipeline Optimization
    • Quotes
    • Order Management
    • Sales force Management
    • Sales Literature
    • Direct Email
  • Marketing

    • Marketing Process Overview
    • Marketing Lists
    • Campaign Management
    • Campaign Tracking
    • Nurture Marketing
    • Lead Scoring
    • Social Listening
    • Email Marketing
    • Marketing with ClickDimensions
  • Service

    • Service Process Overview
    • Case Management
    • Customer Information: 360 Degree View
    • Routing and Queuing
    • Auto-Response
    • Email Management
    • Service Scheduling
    • Searchable Knowledge Base
    • Service Contracts
  • Dates and Times

    We know you’re busy. That’s why we make it convenient for you. You can choose to take our live courses online or on-site at your office.

  • Course Fee

    Our courses start as low as $175.

For more information, please contact us and we’ll be happy to help.

  • Microsoft Partner Network

    Microsoft Dynamics is sold and implemented through the Global Partner Network. Atum is a certified Microsoft Partner delivering local knowledge, industry-specific expertise, and add-on solutions customized to meet your unique business needs. We’ll get you up and running quickly and easily.

    Need some help? Give us a call